Last Updated: 1/01/2026

Launch Locals AI ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with our software and communication systems.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Business name

Email address

Phone number

Billing information

Login credentials (for CRM access)

b. Business & Usage Information

Call logs and message history

Appointment data

CRM activity and notes

IP address, browser type, and device information

c. Client-Provided Lead Data

Clients may upload or grant access to lead and customer information. This data is owned by the Client and used solely for service delivery.

2. How We Use Information

We use collected information to:

Provide and operate our services

Configure CRM, phone, and SMS systems

Assign and manage Follow-Up Specialists

Process payments and billing

Communicate service updates

Maintain security and compliance

We do not sell personal data.

3. SMS & Communication Compliance

Launch Locals AI facilitates phone and SMS communications on behalf of Clients.

Messages are sent only to contacts with an existing business relationship or opt-in

Clients are responsible for TCPA compliance

A2P 10DLC registration is required for SMS

Opt-out instructions (e.g., STOP) are honored

Message and call data may be stored for compliance, quality, and reporting purposes.

4. Data Sharing & Disclosure

We may share information with:

Service providers (CRM, telephony, payment processors)

Mobile carriers for messaging compliance

Legal authorities if required by law

We do not share data for advertising purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed 100% secure.

6. Data Retention

Information is retained only as long as necessary for service delivery, legal obligations, or legitimate business purposes.

7. Client Responsibilities

Clients are responsible for:

Ensuring lawful collection and use of lead data

Obtaining consent where required

Complying with applicable privacy and communication laws

8. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze site performance. You may disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our services are intended for business use only and are not directed to individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Launch Locals AI
Email: [email protected]
Website: https://www.launchlocals.ai

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.